1. Introduction
She Sask is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, and transportation services across Saskatchewan.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Payment details (processed securely through third-party providers)
- Pickup and drop-off locations
b) Driver Information
For driver applicants and active drivers, we may collect:
- Identification documents
- Driver’s license information
- Vehicle information
- Background screening details
- Insurance documentation
c) Usage Information
- App activity and ride history
- Device information
- Location data during active rides
- Communication records for support purposes
3. How We Use Your Information
We use collected information to:
- Provide and manage ride services
- Process ride bookings and payments
- Match riders with drivers
- Maintain safety and compliance standards
- Conduct background verification for drivers
- Respond to inquiries and customer support requests
- Improve our services and user experience
- Meet legal and regulatory obligations
4. Location Data
Location information is collected during active ride sessions to ensure accurate pickup, route navigation, and passenger safety. Location tracking may be limited when the app is not in active use.
5. Information Sharing
We do not sell personal information. We may share information only when necessary:
- With drivers to complete ride requests
- With secure third-party payment processors
- With regulatory authorities when legally required
- With service providers assisting in app functionality or background screening
All third parties are required to maintain appropriate confidentiality and data protection standards.
6. Data Security
She Sask implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
While we take appropriate measures, no digital system can guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain compliance with transportation regulations
- Resolve disputes
- Meet legal obligations
8. Your Rights
Depending on applicable Canadian privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal data
- Withdraw consent where applicable
Requests can be submitted to info@shesak.com.
9. Children’s Privacy
She Sask does not knowingly collect personal information from children without appropriate parental or guardian consent. School transportation services are managed with appropriate safety and compliance standards.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
She Sask
Saskatchewan, Canada
Email: info@shesask.com